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  • Things to look for while choosing Computerized Calibration Management  Software (CCMS)

We are currently living in a technology-driven era. Everything has been digitized and moved to online platforms. Most businesses today have replaced pen and paper practices within their organization with advanced software. This early software revolution has now moved to the era of cloud computing and the trend is quicky shifting towards AI, big data, and machine learning. Surprisingly, many businesses are still dependent upon paper based practices for certain data collection activies.  Calibration management is one of those areas where improvements can often be applied.

Quality managers, metrologists,  supervisors and technicians understand that calibration data management demands much more advanced system features than those provided with most brands of CMMS (Computerized Maintenance Management Software) . But what are those things to look for when choosing CCMS software for your business? Well, let's find out through this blog post.

Analyze your business needs

Calibration management software is a generic term.  Commercially available solutions are typically designed to accommodate a variety of more specific user requirements.   For example, an automotive manufacturer might need a simple program that controls assignment of gages from a tool crib.  Metrology labs prefer features for automated bench testing.  A chemical or power plant might require compatibility with documenting process calibrators for automated field testing.  A pharmaceutical manufacturer may need a system that also incorporates high level quality management features that meet FDA functional and software validation requirements.  Often, calibration combined with maintenance management features is desired. It’s important to understand your basic user and functional requirements when comparing market solutions.

Never forget the research

You will be surprised to know that more than 94% of businesses are dependent upon online sources for making any buying decisions. You must be aware of the fact that the internet is an abundant source of valuable information, and that's why you should use it while searching for the best CCMS software. There are many credible websites and other online resources that provide you with valuable information and review regarding the performance of the large variety of available solutions.

But before going through this information, you will need to have a solid handle on your business' requirements. Also, don’t just rely on vendor claims and promises.  Ask for detailed live demonstrations. Many suppliers also offer no-charge trial versions. Customer references should also be available and readily provided upon request.

Assess the project team

Developers of the CCMS products that are being considered should have specialized domain expertise for this type of application.  It is best that you understand the magnitude of effort that will be needed to meet your deployment and usage requirements and the level of services and degree of support that the supplier can offer.  Interaction with the support staff during a product trial will help with evaluation of vendor claims.

Filter down the available options

The number of choices to review can be daunting but by following the above-mentioned points, you will quickly narrow the search to those systems that have the highest probability to meet your needs.  Remember, system functionality might motivate but performance and reliability are also key elements to consider.

Product reputation and supplier longevity within the industry should also be investigated. It’s always a good idea to check references and perform a web search analysis on the solution being considered. A strong vendor support network and their ability to provide any needed complementary services are key success factors to ensure both pre and post system deployment.

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